Privacy Policy

At Klymeronix, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and the rights you have regarding your information.

1. Who We Are

Klymeronix is operated by: Schnappwerk UG (haftungsbeschränkt)

Address: Hummelsbütteler Landstraße 48 22335 Hamburg Germany

Email: info@klymeronix.com

Phone: +49 176 86384289

2. What Information We Collect

When you use our website or place an order, we may collect the following types of information:

Contact details, such as your name, email address, phone number, and shipping address.
Order information, including items purchased, order value, and payment confirmation.
Technical information, such as your IP address, browser type, and device information, collected automatically when you visit our site.
Communication history, if you contact our customer support team.

We do not collect more personal information than is necessary to process your order and provide customer support.

3. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders.
Communicate with you about your order or inquiries.
Improve our website and product offerings.
Comply with legal and tax obligations.
Send you marketing communications, where you have given consent to receive them.

4. Legal Basis for Processing

We process your personal data based on the performance of a contract with you, our legal obligations, our legitimate business interests, or your consent, in accordance with the EU General Data Protection Regulation (GDPR).

5. Sharing Your Information

We do not sell your personal information. We may share your data with:

Shipping carriers, to deliver your order.
Payment processors, to complete your transaction securely.
IT service providers who support our website operations.
Authorities, where required by law.

Any third party we work with is required to handle your data securely and in accordance with applicable data protection law.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by German tax and commercial law, which may require certain order and invoice records to be kept for a number of years.

7. Your Rights

Under the GDPR, you have the right to:

Request access to the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data, subject to legal retention requirements.
Object to or restrict certain types of processing.
Request a copy of your data in a portable format.
Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at info@klymeronix.com.

8. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and understand how our site is used. You can control cookie settings through your browser at any time.

9. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

While our products are designed for children, our website is intended for use by adults and older teenagers acting with parental consent. We do not knowingly collect personal information directly from young children.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and continued use of our website means you accept the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Klymeronix

Hummelsbütteler Landstraße 48

22335 Hamburg Germany