Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Klymeronix website, including all products, purchases, and features made available through the site. By visiting our website or placing an order, you agree to these Terms. If you do not agree with any part of them, please do not continue to use the website.

1. Business Information

Trading Name: Klymeronix

Legal Entity: Schnappwerk UG (haftungsbeschränkt)

Commercial Register Number: HRB 190481

Registered Court: Amtsgericht Hamburg

Managing Director: Sahak Berc Nerdenyan

Business Address: Hummelsbütteler

Landstraße 48 22335 Hamburg Germany

Email: info@klymeronix.com

Phone: +49 176 86384289

2. Agreement to These Terms

By using this website, you confirm that:

You are at least 18 years old, or you are shopping with the consent and supervision of a parent or legal guardian.
You have the legal capacity to enter into a binding agreement.
You will use our website for lawful purposes only.
The information you provide to us during checkout or account creation is accurate and complete.

3. Acceptable Use

When using our website, you agree that you will not:

Break any applicable law or regulation.
Attempt to gain unauthorized access to our systems or data.
Interfere with the normal operation or security of the website.
Upload malicious software, viruses, or harmful code of any kind.
Use bots, scrapers, or other automated tools to access the site without our permission.
Engage in any misleading, fraudulent, or deceptive activity.
Infringe on the rights of Klymeronix or any third party.

We reserve the right to suspend or terminate access for anyone who violates these Terms.

4. Product Information

We work hard to make sure the toys and products listed on our website are described and priced accurately. That said, please keep in mind that:

Product photos are provided for illustration and may not reflect exact packaging.
Colors may appear slightly different depending on your screen settings.
Minor differences in specifications, sizing, or packaging can occur.
Availability can change without advance notice, particularly for surplus and limited stock items.
We may correct pricing or listing errors at any time.
Small variations in appearance are not considered defects.

5. Orders

When you place an order with Klymeronix, you are making an offer to purchase, which we may accept or decline.

We reserve the right to:

Cancel an order due to a stock, pricing, or technical error.
Decline orders that appear fraudulent or unauthorized.
Limit the quantity of any product a single customer may purchase.

If we cancel an order after payment has already been taken, we will issue a refund to the original payment method as soon as reasonably possible.

6. Prices and Payment

Prices shown on our website may change at any time without prior notice.
Orders must be paid for in full before they are processed and shipped.
We may decline or cancel any transaction we suspect to be fraudulent.
Applicable VAT and other charges, where required, will be shown at checkout.

7. Shipping and Delivery

Delivery estimates and shipping costs are outlined in our Shipping and Delivery policy. Please note that delivery times can be affected by carrier delays, public holidays, payment verification, or circumstances outside of our control. We are not responsible for delays caused by third party shipping providers.

8. Returns and Refunds

All returns, exchanges, and refunds are handled in accordance with our Refund and Returns policy and applicable German and EU consumer protection law. Nothing in these Terms limits any statutory rights you have as a consumer.

9. Intellectual Property

All content on our website, including product descriptions, photography, logos, graphics, and design elements, belongs to Klymeronix or its licensors and is protected under applicable intellectual property laws. This content may not be copied, reproduced, or reused for commercial purposes without our written permission.

10. Customer Content

If you submit a review, photo, or comment about our products, you grant Klymeronix a non exclusive, worldwide license to use that content for marketing and business purposes. You confirm that anything you submit is accurate, lawful, and does not infringe on the rights of others. We reserve the right to remove submitted content at our discretion.

11. Third Party Services

Our website may link to third party services such as payment processors or delivery partners. We are not responsible for the content, availability, or privacy practices of these third parties, and your use of them is at your own risk.

12. Privacy

Any personal data you share with us is handled according to our Privacy Policy. By using our website, you agree to the collection and use of your information as described there.

13. Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis. We do not guarantee that the website will always be free of errors or interruptions, or that every product will meet every customer's individual expectations.

14. Limitation of Liability

To the extent permitted by law, Klymeronix is not liable for indirect or consequential damages arising from use of our website, product purchases, or shipping delays. Where liability cannot be excluded under German law, our liability is limited to the value of the relevant order. Nothing in these Terms limits liability where such a limitation is not permitted by law.

15. Force Majeure

Klymeronix is not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, government actions, supply chain disruptions, labor disputes, or other similar circumstances.

16. Changes to These Terms

We may update these Terms from time to time. Updates take effect once published on our website. Continuing to use the site after changes are made means you accept the revised Terms.

17. Governing Law

These Terms are governed by the laws of the Federal Republic of Germany. Any disputes will be handled by the competent courts in Germany, without prejudice to any mandatory consumer protections available to you under the law of your country of residence within the European Union.

18. Contact

If you have any questions about these Terms, please reach out to us:

Klymeronix

Hummelsbütteler Landstraße 48

22335 Hamburg Germany